Issue with spacing subscription resolved

I mentioned before that I was having trouble getting a response from spacing magazine about a subscription extension that went missing. 

Today, finally, someone responded to me.   This is after sending an email, leaving a phone message, and posting a few digs on this blog, twitter and facebook.  

I had posted another link to my previous blog entry on facebook yesterday and received a message from Matthew Blackett this morning.  I replied to his message, filled out the Customer Service form on their website as requested and waited.  A short time later, I received an email saying that my subscription will be reinstated as of the next issue.

I am pleased that is resolved but it shouldn't have been this difficult to get a response -- ANY response -- from spacing about my complaint.